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Fish: A Proven Way to Boost Morale and Improve Results, by Stephen C. Lundin, Harry Paul, John Christensen
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Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.
In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace.
Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
- Sales Rank: #10949 in Books
- Color: White
- Brand: Hyperion
- Published on: 2000-03-08
- Released on: 2000-03-08
- Original language: English
- Number of items: 1
- Dimensions: 8.25" h x .0" w x 5.50" l, .54 pounds
- Binding: Hardcover
- 110 pages
Features
Amazon.com Review
Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards
Review
This is one fish story that doesn't exaggerate. It shows you how changing your attitude lets you enjoy your work and your life. Hook into it, it's quite a catch! Spencer Johnson, author of Who Moved My Cheese? I recommend their book to anyone, on any level, who wants to make a difference at work. Hyrum Smith, co-chairman Franklin Covey Co. The story of the world famous Pike Place Fish market is fantastic. But this book is not just about selling fish; it's a love story that can happen in your organisation too. Ken Blanchard, from the Foreword
About the Author
Stephen C. Lundin, Ph.D., is a filmmaker, graduate business school professor, and professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. He lives in Minnesota.
Harry Paul is currently a full time motivational speaker. He lives in San Diego.
John Christensen, an award-winning filmmaker, lives is Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including Fish!, the video, which has been adopted by thousands of corporations nationwide. He lives in Minnesota.
Most helpful customer reviews
90 of 99 people found the following review helpful.
What can you learn from a smelly fishmonger!
By Nicholas Beatty
Can creativity and enthusiasm be learned from a smelly, fishmonger?
You bet! One of the most important values I learned from this book is that it's possible to gain wisdom from some of the most unsuspecting places. Never judge a book by its cover... you could be missing out on a lot!
One thing that I will never understand about society is how easily we get trapped into ruts in our professional and personal lives. Yet, we do nothing to rectify the situation. Complaining doesn't count, my friends!
With thousands of business "How-to" books flooding the market, Fish! is a welcome change as it tackles some very important issues in a fun and easily understood manner.
In this engrossing parable, a single mom/corporate manager is given a seemingly impossible task. She is responsible for turning an office that has been described as a toxic-energy dump into an enthusiastic and productive environment.
Overcome with fear of losing her job, the book's main character, Mary Jane, loses hope and retreats to her own private world every lunch hour as she walks the downtown Seattle streets. One afternoon she walks to the world-famous Pike Street Fish Market for the first time. Little did she know that when she met a smelly fishmonger named Lonnie, it would be the beginning of a wonderful new life!
If you are content to live with whatever life throws your way, this book is not for you. If you feel that you hold within your hands the power to change your destiny, this book is an effective tool that will help you on your path to success. Endorsed by some of the world's most successful businessmen, Fish! is a surprisingly important book you can't afford to miss.
0 of 0 people found the following review helpful.
Postive and fun to read.
By Countess
This book is such an easy read and story to follow. Very motivating. This was purchased for my daughters summer reading for her 8th grade ELA class. She said it started off a bit boring but then she really enjoyed it and said it was easy to read and follow. They are writing about how they can use the ideas in their school life as opposed to work. She liked it so I went ahead and read it too. I enjoyed it as well. I think the points were well made and can see where trying to implement the ideas in work or classroom would be awesome. I am a teacher and plan to implement the ideas for my students to use and think about when school starts back in the Fall. I would highly recommend this to anyone who needs to think about motivation for work or home or anywhere. Try these simple ideas and see what you can do. It is a positive uplifting story.
0 of 0 people found the following review helpful.
Love the FISH! philosophy!
By Debra Olejownik
In a mandatory training I attended at our University in January 2014, the facilitators of the group presented the four principals of FISH! I loved it so much that I asked for the information about the book. Since then, I have spent time reading, rereading, and incorporating these principals in all my affairs. If I could give this book 10 stars, I would!
I like the four principals of the book, they make sense, are simple, but may not be easy to apply, it will depend on the commitment level of the leadership. Ask yourself this question: If you could work for an optimistic world class organization that cares about their people, would you? I don't know anyone who would say no to that question!
I highly recommend this book to anyone committed and willing to restore the energy and passion in their workplace environment and life! FISH! is a great philosophy that can be applied to any organization. Once implemented, sit back and watch what happens, it's nothing short of amazing!
See all 583 customer reviews...
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